Privacy Policy
Last Updated: February 2026
Glamour Salon & Oasis Spa values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, protect, and disclose your personal information when you use our website, our booking services, SMS/text messaging services, and any related services (collectively, "Services"). Please also review our Terms of Service.
What Information We Collect
We collect information you provide directly to us and information collected automatically when you interact with our website and services:
- Contact Information: Name, phone number, email address, and mailing address provided during booking or account registration
- Appointment Information: Service dates, times, service types, preferences, and complete booking history
- Billing and Payment Information: Billing address, payment method details, transaction history, and purchase records (payment processing providers handle full payment data securely)
- Website Usage Data: IP address, device type, browser information, pages visited, referring URLs, and browsing behavior
- Communication Data: Email correspondence, SMS messages, customer service interactions, feedback, and inquiries
- Marketing Information: Marketing preferences, communication consent status, and interaction with promotional materials
How We Use Your Information
- Manage and process your appointments and bookings
- Send appointment confirmations, reminders, and updates via email and SMS
- Process payments and billing
- Provide customer support and respond to inquiries
- Send marketing communications with your consent (email and SMS promotions, offers, updates)
- Improve our services, website functionality, and customer experience
- Analyze usage patterns and trends to enhance our offerings
- Comply with legal obligations and protect our rights
- Prevent fraud and ensure security
📱 SMS/Text Messaging Privacy & Compliance
This section describes how we handle data related to our SMS/text messaging program.
Message frequency varies based on your bookings and preferences. You may receive multiple messages per month, especially during promotional periods or around scheduled appointments.
Message and data rates may apply. Please consult your mobile carrier's pricing plan for details on any charges related to receiving text messages.
You may opt out of receiving SMS/text messages at any time by replying STOP to any message from Glamour Salon & Oasis Spa. After opting out, you will receive a one-time confirmation message and no further messages will be sent unless you re-subscribe.
For assistance with our messaging program, reply HELP to any message or contact us directly at (201) 869-7660. Our team will respond to your inquiries promptly.
We do not sell, rent, lease, or share your phone number, opt-in consent, or SMS messaging data with any third parties for their marketing purposes. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Glamour Salon & Oasis Spa, mobile carriers (including but not limited to T-Mobile), and any service providers involved in delivering SMS/text messages are not liable for delayed or undelivered messages. Message delivery is subject to effective transmission by your mobile carrier and network conditions.
You must be 18 years of age or older to opt in to our SMS/text messaging program. By opting in, you confirm that you are at least 18 years old or have obtained parental or guardian consent.
Information Sharing & Disclosure
We do not sell your personal information. We may share your information only in the following circumstances:
- Service Providers: With trusted third-party providers who assist us with payment processing, website hosting, email delivery, SMS messaging, booking systems, and customer support. These providers are contractually obligated to protect your data.
- Legal Requirements: When required by law, court order, or government request
- Business Operations: In the event of a merger, acquisition, or sale of assets, information may be transferred as part of the business transaction
- SMS Data Protection: Text messaging originator opt-in data and consent information are excluded from general data sharing practices and are used only for SMS delivery and compliance purposes
Data Security
- We use SSL encryption to protect data transmission between your device and our servers
- Payments are processed through PCI-DSS compliant payment gateways
- We do not store complete credit card numbers on our servers
- Access to personal data is restricted to authorized personnel only
- We implement security measures to protect against unauthorized access, alteration, and disclosure
Cookies & Tracking Technologies
What Are Cookies: Cookies are small text files stored on your device that help us recognize you when you return to our website.
Types of Cookies We Use:
- Essential Cookies: Required for website functionality, security, and booking system operation
- Performance Cookies: Help us analyze how visitors use our website and identify areas for improvement
- Marketing Cookies: Allow us to deliver targeted advertising and track marketing campaign effectiveness
- Preference Cookies: Remember your preferences and settings for future visits
Your Cookie Choices: You can disable cookies through your browser settings. Note that disabling essential cookies may impact website functionality and your ability to book appointments.
Your Privacy Rights & Choices
- Right to Access: Request a copy of the personal information we hold about you
- Right to Correction: Request correction of inaccurate or incomplete information
- Right to Deletion: Request deletion of your personal data (subject to legal retention requirements)
- Right to Opt Out: Unsubscribe from email marketing by clicking the unsubscribe link in any email, or reply STOP to any SMS message
- Right to Data Portability: Request your data in a portable format
To exercise any of these rights, please contact us at the information provided below.
California Privacy Rights (CCPA)
California residents have specific rights under the California Consumer Privacy Act (CCPA):
- Right to know what personal information is collected, used, shared, or sold
- Right to delete personal information collected from you
- Right to opt-out of the sale or sharing of personal information
- Right to non-discrimination for exercising CCPA rights
To submit a verifiable consumer request, please contact us using the information below.
Policy Updates
We may update this Privacy Policy periodically to reflect changes in our practices, technology, and legal requirements. Changes will be effective immediately upon posting. We will update the "Last Updated" date at the top of this page. Your continued use of our Services following modifications constitutes acceptance of the updated Privacy Policy.
Contact Us
If you have questions about this Privacy Policy, wish to exercise your privacy rights, or need to update your information, please contact us:
Please also review our Terms of Service for additional information about using our Services.